Our Clients

When do clients engage Bergeron Associates?

Clients engage us when they experience:

• Increased hiring

• Unwanted turnover

• Increased number of employee relations and performance issues

• Desire to improve organizational performance

• Change in business strategy resulting in re-evaluation of talent needs & mix

• Merger, acquisition or site selection activities

• Need for human capital management expertise or increased capacity

Partial Client List:

America Online     Atlas Communities       Boston University Corp. Education Center  

NEXL Inc.             Rational Software         Stream International          YMCA Greater Boston

Testimonials from Our Clients

Leadership Coaching and Team Development

“I was apprehensive at first about working with a small human capital consulting & coaching firm but the professionalism, responsiveness and ability to understand my challenges within organizational context exceeded my every expectation. Carol Bergeron’s strengths reside in her experience, ability to give candid feedback, knack for objectively challenging my assumptions, asking thought provoking questions and providing unconditional support for my professional growth. Her approach is collaborative and practical. As a result, I have become a stronger leader prepared to handle the most extreme leadership challenges.” 

-  Sr. Technical Director of IT Risk Management, Global Web Services Company

Human Capital Planning & Workforce Solutions

"Bergeron Associates consults with us on human capital initiatives. The value of working with Carol Bergeron and her experienced associates includes:

• Discussions professionally facilitated to pinpoint problems, extract and formulate management philosophy and goals, consider alternatives and solidify action plans.

• Performance improvement through clarity of jobs, performance standards, expectations, actual results and their link to rewards and organizational goals.

• Guidance in applying management practices to achieve intended outcomes.

• Employee communications that consistently reflect our philosophy and goals.

• Customized solutions to meet our needs. Ability to plan, complete projects and work with people at all levels in a flat yet vertically organized firm."

-  Managing Partner, Venture Capital Firm

"I chose Bergeron Associates because of their expertise in human capital management and strengths such as asking thoughtful questions, listening and establishing a common understanding of challenges and possible approaches that led to getting practical solutions implemented. More specifically Carol collaborated with us one-on-one and through group sessions to: 

• Ensure employees, widely dispersed throughout the US, were on the same page given the organization’s new strategy, goals and revenue generation challenges.

• Cascade organizational goals and expectations to individuals by clarifying roles and responsibilities, implementing a highly interactive performance management process, developing core values to steer actions and guiding us through sensitive situations prompted by the changes.

• Implement compensation systems to ensure competitive positioning in the marketplace and reward achievement for meeting targeted results.

-   Managing Director, Nonprofit Firm

"Bergeron Associates’ Talent Strategy Tool Kit™ provided me a foundation that I found useful in strategic planning sessions at my company. The framework and templates were easy to understand and user-friendly. Bergeron Associates’ talent strategy coach was knowledgeable, resourceful and supportive. I highly recommend the tool kit to anyone committed to operating more strategically including experienced professionals who could make immediate use of a ready to use, flexible workforce planning methodology. It's a wonderful tool!"  

-  Manager of Human Resources, Services Firm

Talent Zone Analysis™ - Site Selection

“Bergeron Associates is an insightful and responsive group of professional consultants who recognize that our workforce is the critical ingredient as we expand in North America. In the past three plus years their expertise in providing labor analysis consulting assisted the organization as it opened five new locations, while adding 4,000 new employees in North America. Today with the assistance of Bergeron Associates, we  employ more than 11,000 customer support representatives worldwide. Bergeron Associates is an integral part of our corporate growth strategy.”

-  Executive Vice President, Technical Support Call Center

“The insights gathered through Bergeron Associates’ timely and thorough completion of the Talent Zone Analysis™ were key to our worldwide support strategy. Thanks to their research and consulting, we were able to identify opportunities to increase operational efficiency by over 20% and strengthen our employer of choice positioning in the marketplace. The work of Bergeron Associates allowed us to make site selection decisions with great confidence.”

-  Vice President, Software Development Company

Scorecard Development - Enterprise Performance Management

“We create patentable technologies with real world applications and value in industrial and commercial markets. As a fast growing company, our business development practices needed focus and insightful ideas from our employees. Bergeron Associates facilitated a number of sessions resulting in gathering ideas from the staff, clarifying our common direction and getting buy-in on our company vision, values and objectives. As skilled facilitators, Bergeron Associates helped us to collectively prepare the foundation for the next level in business strategy development, communication and implementation. As a result, we have moved on to company scorecard development with our entire team on board as contributors.”

-  President and Founder, Innovation Company